THEME # The Title Goes Here Here is two lines for your subtitle if you have one on your file Lead Co-lead Name Surname Team Member INNOVATION STAGE Name of the stage Health Innovation Focus What is it What is it Population and Setting What is it Technology and Intervention What is it What is it BENEFITS For Users For parents, NeoApp offers personalized guidance and support, increasing confidence and reducing anxiety. The app empowers parents with knowledge specific to their baby’s needs, helping them monitor recovery, track milestones, and recognize signs of concern without relying on generic information or internet searches. By connecting with a community of parents facing similar challenges, they feel less isolated. The clear recovery pathway and milestones NeoApp offers make the transition from hospital to home smoother, providing peace of mind. For The System For parents, NeoApp offers personalized guidance and support, increasing confidence and reducing anxiety. The app empowers parents with knowledge specific to their baby’s needs, helping them monitor recovery, track milestones, and recognize signs of concern without relying on generic information or internet searches. By connecting with a community of parents facing similar challenges, they feel less isolated. The clear recovery pathway and milestones NeoApp offers make the transition from hospital to home smoother, providing peace of mind. Project Theme Information Current State OVERVIEW What Is The Innovation OVERVIEW NeoApp is an innovative digital health solution, grounded in Enhanced Recovery After Surgery (ERAS) principles, created to guide parents through the complex journey of post-surgical recovery for NICU infants. It is the first ERAS-focused platform designed for neonatal populations and their parents at home, providing personalized support and education tailored to each baby’s surgical background, development stage, and ongoing health needs. INTENDED USERS How It Works OVERVIEW Other Known Use Cases OVERVIEW Project Theme Information Current State Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... What is the Innovation Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... Other Known Use Cases Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... How it Works Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... Get Involved Add a Title Add a Title Connect via email: Email: Discover More: here Previous Item Next Item

Back Community Mar 6, 2024 | 4 min read  Alex Baron Share Facebook X (Twitter) LinkedIn Copy link Health Everywhere launch event At a glance Health Everywhere, a new $6.3M digital health hub created through Alberta’s Major Innovation Fund, was officially launched at the 2024 Dr. Mamoru ‘Mo’ Watanabe Lectureship hosted by W21C. The event honoured Dr. Watanabe’s legacy in digital health and featured keynote talks on Indigenous health equity and mobile health innovation, followed by presentations from the Hub’s lead researchers. Bringing together over 100 guests, the event marked a key milestone in connecting digital health innovators across academia and industry to shape Alberta’s eHealth and mHealth future.  Alex Baron Share Facebook X (Twitter) LinkedIn Copy link paragraph On January 23, 2024, over 100 guests joined us as we held the Dr. Mamoru ‘Mo’ Watanabe Lectureship on Digital Health Today and Tomorrow. Hosted by the W21C Research and Innovation Centre, this event formally introduced and showcased "Health Everywhere", a new eHealth and mHealth hub created from a $6.3M Major Innovation Fund award from the Government of Alberta.
 This lectureship series honours the contributions of Dr. Mamoru ‘Mo’ Watanabe. Joining the University of Calgary’s Faculty of Medicine (now named Cumming School of Medicine) to serve as professor and head of internal medicine in 1974, Dr. Watanabe served as dean of the Faculty of Medicine from July 1982 until June 1992, and is believed to be the first Japanese Canadian dean of a Canadian medical school. He passed away July 5, 2023, at the age of 90.
 Opening remarks were provided by Dr. Mary Brindle, W21C Academic Director, and Dr. William Ghali, Vice-President (Research) at the University of Calgary. Dr. Ghali shared with the audience his memories of working with Dr. Watanabe and his legacy in digital health.
 The event was then led in a keynote address by Dr. James A. Makokis, speaking on the negative role colonialism continues to play in healthcare for Indigenous Canadians. This was followed by a lecture from Dr. Christy Cauley on the integration of mobile health to optimize recovery in patients.
 After a quick intermission the audience was introduced to Health Everywhere by five of its lead researchers. This included presentations from Dr. Chad Saunders, Dr. Martin Ferguson-Pell, Dr. Mary Brindle, Dr. Matt James, and Dr. Tyler Williamson. These presentations were followed by a Q&A with all the leads participating at once. Overall, the three-hour event proved to be a wonderful opportunity for the Health Everywhere team to introduce this initiative to the public while also making great connections between industry and academic leaders. EXPLORE MORE ARTICLES Research May 1, 2025 | 8 min read Health Everywhere: Advancing digital health in Alberta Over the past year, W21C has focused on addressing how care is delivered by creating the Health Everywhere Hub, an initiative aimed at advancing innovation digital health in Alberta. Read More Community Mar 6, 2024 | 4 min read Health Everywhere launch event On Janurary 23, 2024, over 100 guests joined us as we held the Dr. Mamoru ‘Mo’ Watanabe Lectureship on Digital Health Today and Tomorrow. Read More Research Sep 11, 2023 | 4 min read UCalgary-based program expands province-wide in supporting digital health researchers SPARK program receives grant from Alberta Innovates, supporting post-secondary innovators across Alberta. Read More Innovation Sep 6, 2023 | 3 min read 3 UCalgary projects receive $20.3M in provincial innovation grants UCalgary’s innovation ecosystem just received a $20.3-million boost, thanks to Alberta’s Major Innovation Fund (MIF). Read More Back to News

Theme 3: Connectivity and Data Access Building the basic infrastructure to allow data to flow securely Date We envision a vibrant eHealth and mHealth ecosystem, accelerating innovation, growth, and transforming healthcare through collaboration and partnerships. | The event was then led in a keynote address by Dr. James A. Makokis, speaking on the negative role colonialism continues to play in healthcare for Indigenous Canadians. This was followed by a lecture from Dr. Christy Cauley on the integration of mobile health to optimize recovery in patients. Project Contact-

THEME # The Title Goes Here Here is two lines for your subtitle if you have one on your file Lead Co-lead Name Surname Team Member INNOVATION STAGE Name of the stage Health Innovation Focus What is it What is it Population and Setting What is it Technology and Intervention What is it What is it BENEFITS For Users For parents, NeoApp offers personalized guidance and support, increasing confidence and reducing anxiety. The app empowers parents with knowledge specific to their baby’s needs, helping them monitor recovery, track milestones, and recognize signs of concern without relying on generic information or internet searches. By connecting with a community of parents facing similar challenges, they feel less isolated. The clear recovery pathway and milestones NeoApp offers make the transition from hospital to home smoother, providing peace of mind. For The System For parents, NeoApp offers personalized guidance and support, increasing confidence and reducing anxiety. The app empowers parents with knowledge specific to their baby’s needs, helping them monitor recovery, track milestones, and recognize signs of concern without relying on generic information or internet searches. By connecting with a community of parents facing similar challenges, they feel less isolated. The clear recovery pathway and milestones NeoApp offers make the transition from hospital to home smoother, providing peace of mind. Project Theme Information Current State OVERVIEW What Is The Innovation OVERVIEW NeoApp is an innovative digital health solution, grounded in Enhanced Recovery After Surgery (ERAS) principles, created to guide parents through the complex journey of post-surgical recovery for NICU infants. It is the first ERAS-focused platform designed for neonatal populations and their parents at home, providing personalized support and education tailored to each baby’s surgical background, development stage, and ongoing health needs. INTENDED USERS How It Works OVERVIEW Other Known Use Cases OVERVIEW Project Theme Information Current State Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... What is the Innovation Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... Other Known Use Cases Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... How it Works Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... Get Involved Add a Title Add a Title Connect via email: Email: Discover More: here Previous Item Next Item

We envision a vibrant eHealth and mHealth ecosystem, accelerating innovation, growth, and transforming healthcare through collaboration and partnerships. THEME 1: BRIDGING COMMUNITY AND ACUTE CARE Date Advancing eHealth Innovation to Enable Intelligent Patient Monitoring January 2024 Prevention of pressure injuries (PIs) is a priority for healthcare systems worldwide. Also referred to as pressure ulcers or bedsores, this condition is a skin and soft tissue injury that forms because of constant or prolonged pressure on the skin, typically occurring at bony areas on the body. Most prevalent in healthcare settings where the patient is unable to move frequently enough to relieve the pressure, PIs are painful for the patient and can lead to a deterioration in health, increased hospital stays, and even death. To address this issue, W21C partnered with XSENSOR Technology Corporation, a Calgary-based company that designs, manufactures, and sells advanced pressure-imaging systems for use in medical environments worldwide. With support from W21C’s research team, this led to the creation of a novel pressure sensing device - the ForeSite PT™ System. In late 2007, an opportunity arose for W21C to partner with XSENSOR in the development and testing of a health innovation. The main objectives of this initiative were to better understand the potential of innovative technology to support healthcare providers in caring for patients at risk of pressure injuries. W21C’s initial role was to collect and analyze focus group feedback from physicians, nurses, nursing assistants, occupational therapists, physiotherapists, and pressure mapping experts. Over time this progressed to usability testing of a protype device in a simulated Intensive Care Unit. Each phase of W21C research was followed by a design cycle at XSENSOR that consisted of research on every aspect of the system, including overall architecture, transducer design, sensing electronics, software, mechanical design, and packaging. Through funding provided by Alberta Innovates ‘Accelerating Innovations into Care’ program, XSENSOR once again, approached W21C in 2023 to support the evaluation and impact on workflow of an updated system (referred to as ForeSite IS) in acute and long-term care, and to evaluate the device’s ability to predict skin breakdown of patients at elevated risk of PIs. This study is currently under way at Foothills Medical Centre and throughout several long-term care sites in the Calgary area. To learn more about this project and its commercial capabilities, please visit XSENSOR’s website . Image Sources: Adobe Stock (top), XSENSOR.com (middle) Pamela Hyde, Office of the Vice-President (Research)

Tyler Williamson serves as the Director of the Centre for Health Informatics, previously holding the position of Associate Director. Simultaneously, he holds the role of Associate Professor of Biostatistics in the Department of Community Health Sciences and directs the Health Data Science and Biostatistics Diploma Program at the University of Calgary. Actively contributing to research, he is a member of the O'Brien Institute of Public Health and the Alberta Children's Hospital Research Institute. Dr. Williamson's academic journey includes earning a BSc in Statistics in 2005 and a PhD in Biostatistics in 2011, reflecting his commitment to advancing statistical methodologies in the realm of health research. In 2018, he was honored with the NAPCRG New Investigator Award for outstanding contributions as a new primary care investigator within the North American Primary Care Research Group, the largest primary care research organization globally. He is also a also a member of the Libin Cardiovascular institute and his research expertise lies in health data integration, chronic disease surveillance, and the utilization of electronic medical record data for public health surveillance and practice quality improvement. Recognized both nationally and internationally, he collaborates with esteemed organizations such as the World Health Organization (WHO), Public Health Agency of Canada and Health Canada to solidify his impact on health services research and public health initiatives. Connectivity and Data 
Access Lead Tyler Williamson  fe4@ualberta.ca NEXT THEME LEAD

Theme 1: Bridging Community and Acute Care Integrated Care Pathway (ICP) Evaluation A structured, team-based approach to discharge planning and post-discharge support. Lead: Michelle Grinman (Co-Principal Investigator) Project Lead: Karen Okrainec Collaborator: Sunita Chacko INNOVATION STAGE Implementation Integration Health Innovation Focus Chronic Disease; Health Promotion & Prevention Population and Setting Complex, frailty, vulnerable and/or elderly adults with or without co-morbidities Technology and Intervention — BENEFITS For Users Enhanced Support and Follow-Up: Patients receive ongoing guidance and assistance, improving their capacity to manage chronic conditions from home. Improved Continuity of Care: Structured follow-up and tailored care plans reduce disruptions in care, promoting better management of health at home and reducing readmissions. Greater Patient Autonomy: Patients are empowered to self-manage their conditions with accessible, ongoing support, enhancing their health outcomes and quality of life. For The System Reduced Length of Hospitalization, Readmission and ED visit Rates: By providing complex care planning upon admission and proactive post-discharge support, the ICP model aims to lower length of patient hospitalization, hospital readmissions and unnecessary ED visits, reducing associated healthcare costs. Improved Resource Efficiency: Effective discharge planning and case management alleviate strain on hospital resources, making care delivery more efficient. Long-Term Cost Savings: This proactive approach to managing complex cases reduces long-term expenses and supports the sustainability of healthcare services. Long-Term Cost Savings: This proactive approach to managing complex cases reduces long-term expenses and supports the sustainability of healthcare services. Project Theme Information Current State In Canada, adults with multiple chronic conditions frequently use healthcare services and experience poor health outcomes, with hospital admissions consuming 30% of healthcare spending. Readmissions are both common and costly, especially for vulnerable populations, underscoring the need for new models that promote continuity of care and reduce reliance on hospitals. Patients often experience fragmented care, moving between specialists and wards without consistent support, leading to repeated admissions and inadequate post-discharge care. Additionally, adults with multiple chronic conditions account for 30% of healthcare spending, with frequent, costly readmissions underscoring the need for models that reduce hospital reliance and promote better care continuity. The Integrated Care Pathway (ICP) aims to improve case management and continuity of care for complex inpatients in the Calgary Zone, thereby reducing length of hospitalization, risk of mortality and morbidity post-discharge, and ED visits and readmissions to hospital. Other Known Use Cases Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... What is the Innovation The Integrated Care Pathway (ICP) model is a structured, team-based approach to discharge planning and post-discharge support. It focuses on high-risk patients, providing continuity of care, intensive case management, and tailored support to help patients transition from hospital to home while managing their chronic conditions more effectively. Patients are anchored to an Integrated Care Lead (ICL) who quarterbacks complex discharge planning, centralizes communication between hospital and home, plans and connects patients to relevant home and community supports, and follows patients for up to 90 days post-discharge. With the acute post-discharge period retaining the highest risk of return to the ED, readmission, or rapid decompensation, the ICL regularly phones the patient for the first 1-2 weeks to rapidly medically pivot if necessary. Additionally, a 24/7 line in collaboration with HealthLink is available for patients for up to 90 days. How it Works The ICP model assigns a dedicated team member to support patients from their hospitalization through to post-discharge. This includes comprehensive discharge planning and community-based support for up to 90 days post-discharge, along with 24/7 phone support and personalized care plans documented in the electronic medical record (EMR) to ensure continuity. Other Known Cases: University Health Network in Toronto. University Health Network (UHN) adapted the successful pathway from this initiative to create the Integrated Care Pathway (ICP) (Appendix 1) in Toronto with the following services for >4000 individuals enrolled in the pathway since 2018: 1) Access to one care team: including connection to an Integrated Care lead during admission to hospital to create a complex transitional care plan that links with community services and primary care. 2) Access to one point of contact for support via a 24/7 phone line. 3) One shared electronic health record across acute care and home and community care. 4) Benefit from a flexible approach to funding that allows care to be personalized- this includes remote care monitoring and virtual care (where applicable). 5) Coordination of primary care, home and community-care and is supported by one funding source which follows the patient following discharge from hospital for up to 90 days (depending on patient need). Get Involved Contact Michelle To collaborate or to help tell our story, please contact Michelle Grinman Get in touch michelle.grinman@ucalgary.ca . View other projects and explore the Health Everywhere Portfolio to see how local innovations are transforming care across the province. Explore the Health Everywhere Portfolio to see how local innovations are solving real-world challenges and shaping the future of care across the province. View The Portfolio ABOUT The Health Everywhere Hub portfolio map showcases academic-led projects tackling real healthcare challenges across Alberta. By highlighting shared goals and commonalities, we hope to spark collaboration and amplify impact across the system. It’s more than a list of projects - this evolving collection shows what’s possible when partnerships, bold ideas, and real-world testing come together. Previous Item Next Item

Theme 2: Remote Monitoring and Virtual Care Peer Information and Mentorship Using Spatial Meetings Technologies — Lead: Martin Ferguson-Pell Team Members: Adalberto Loyola-Sanchez, Chester Ho, Brenda Kinnie, Matin Dokht Taghirad INNOVATION STAGE Evaluation of Prototype Health Innovation Focus Acute Illness & Injury Population and Setting Community Technology and Intervention Digital Communication BENEFITS For Users Less Isolation: Immersive virtual meetings help participants feel more connected to peers and reduce the sense of physical isolation. Practical Guidance: Participants gain valuable advice from others with lived experience, helping them navigate life in the community. Enhanced Engagement: Spatial meetings provide a more interactive and compelling experience compared to traditional video conferencing tools. For The System Improved Transitions: Participants experience a smoother, more effective transition to independent living, reducing the need for ongoing clinical or institutional support. Community Building: The program strengthens peer networks, creating a supportive environment for individuals with SCI. Scalable Solution: Spatial meeting technologies offer a novel, scalable approach to addressing the needs of people living in isolation, particularly in rural and remote areas. Project Theme Information Current State People living with spinal cord injuries (SCI), both traumatic and non-traumatic, often face significant challenges during the transition from acute rehabilitation to community life. Physical isolation, limited access to peer networks, and a lack of practical guidance can make this transition difficult, particularly for those in rural or remote areas. Traditional virtual meeting tools, such as Zoom, may not fully address the need for engaging and immersive peer interactions. Other Known Use Cases Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... What is the Innovation This project demonstrates the use of spatial meeting technologies to create immersive and engaging peer support networks for individuals with SCI. By comparing the merits of spatial meetings to traditional Zoom meetings, the project explores how virtual reality (VR) environments can foster meaningful connections and reduce isolation. The meetings are facilitated by experienced coordinators from SCI Alberta and focus on providing practical advice for successful community living. How it Works Virtual Reality Spatial Meetings: Participants use VR technologies to meet in immersive virtual spaces, enhancing engagement and interaction. Sessions are designed to simulate in-person peer meetings, providing a more compelling alternative to traditional virtual platforms like Zoom. Coordinated Peer Support: Experienced coordinators from SCI Alberta lead the meetings, fostering discussions around practical advice for community living. Topics include navigating daily challenges, accessing resources, and building independence. Comparative Evaluation: The project evaluates the relative merits of spatial meetings versus traditional Zoom meetings, assessing factors like participant engagement, effectiveness of peer advice, and reduction in isolation. Get Involved Contact to Collaborate Contact to Martin Ferguson-Pell to collaborate Get in touch fe4@ualberta.ca . View other projects and explore the Health Everywhere Portfolio to see how local innovations are transforming care across the province. Explore the Health Everywhere Portfolio to see how local innovations are solving real-world challenges and shaping the future of care across the province. View The Portfolio ABOUT The Health Everywhere Hub portfolio map showcases academic-led projects tackling real healthcare challenges across Alberta. By highlighting shared goals and commonalities, we hope to spark collaboration and amplify impact across the system. It’s more than a list of projects - this evolving collection shows what’s possible when partnerships, bold ideas, and real-world testing come together. Previous Item Next Item

Theme 1: Bridging Community and Acute Care Pressure Wound Staging App — Lead: Chester Ho . . INNOVATION STAGE Proof of Concept Health Innovation Focus Acute Illness & Injury Population and Setting Adults Technology and Intervention Data Modelling, Platform and Dashboard Visualization BENEFITS For Users For healthcare providers, the AI app offers a reliable and consistent tool for pressure injury assessment, which minimizes subjective interpretation and the potential for staging inaccuracies. By reducing the pressure on nurses to perform manual evaluations, the app empowers providers with specialized insights and enhances their confidence in assessment accuracy. Remote consultation capabilities also improve access to specialist input, especially in settings with limited wound care expertise. For The System For the healthcare system, the app can lead to more efficient wound management processes, reducing the incidence of severe pressure injuries and associated complications. This efficiency can help decrease preventable hospitalizations and associated healthcare costs. Additionally, by enabling better documentation and standardized assessments, the app supports quality improvement in patient care, with potential to reduce wait times and resource strain in acute care and emergency settings. Project Theme Information Current State An audit of Alberta’s acute care sites revealed that about one in six patients had a hospital-acquired pressure injury. These injuries cause painful, rapidly progressing sores that can lead to severe complications and even death. Pressure injuries are seen as an important indicator of healthcare Other Known Use Cases Partnerships with Xsensor and Baxter are undergoing to evaluate the impact of eHealth tools on patient outcomes. The specific focus will be on two products: 1) Xsensor’s ForeSite® Intelligent Surface, an artificial intelligence-powered continuous skin monitoring... What is the Innovation The proposed intervention is an AI-powered app designed for wound imaging, specifically for pressure injury assessment. This app would integrate digital photography with automated staging software to provide a more consistent, accurate, and efficient approach to assessing and managing pressure injuries. How it Works The AI app allows healthcare providers to capture images of pressure injuries on mobile devices and upload them directly to ConnectCare. The app’s automated staging software analyzes the wound characteristics—such as size, depth, color, and tissue health—and classifies the injury into stages (from Stage 1 to Stage 4) based on established criteria. This system not only aids in staging but also facilitates remote assessment and consultation, enabling healthcare providers to make timely and informed decisions. Other Known Cases: An audit of acute care sites in Alberta showed that approximately one of every six acute care patient had a pressure injury. Pressure injuries cause extremely painful sores that can lead to serious complications and even death. The number of pressure injuries in a clinical environment is a gauge of quality of care because it is preventable. Accurate staging and assessments are crucial in wound care as they ensure the right treatment plan is applied, which is vital for effective healing and avoiding further complications. Get Involved Explore Partnerships Interested in collaboration? Email Chester Ho to explore partnership opportunities Get in touch chester.ho@albertahealthservices.ca . View other projects and explore the Health Everywhere Portfolio to see how local innovations are transforming care across the province. Explore the Health Everywhere Portfolio to see how local innovations are solving real-world challenges and shaping the future of care across the province. View The Portfolio ABOUT The Health Everywhere Hub portfolio map showcases academic-led projects tackling real healthcare challenges across Alberta. By highlighting shared goals and commonalities, we hope to spark collaboration and amplify impact across the system. It’s more than a list of projects - this evolving collection shows what’s possible when partnerships, bold ideas, and real-world testing come together. Previous Item Next Item

Emily graduated from the University of Alberta with Distinction in 2015 with a Bachelor of Science in Psychology. After a brief stint in industry, she returned to academia to pursue a lifelong passion for rehabilitation and was fortunate to find a place at the Rehab Robotics Lab where she is currently the Lab and Program Manager. Emily has extensive experience with community engagement, data collection and analysis, and student mentorship. She was recently awarded the University of Alberta Award for Outstanding Mentorship in Undergraduate Research and Creativity. She is passionate about equity and accessibility and uses her position to facilitate access to care, education, and scholarship. Operations Coordinator (University of Alberta) Emily Armstrong  eearmstr@ualberta.ca NEXT OPERATIONS MEMBER PREVIOUS OPERATIONS MEMBER